Netflix is recognised as the most widely used streaming service available worldwide. The number of Roku TV owners has been growing quickly, therefore it’s more important than ever to watch Netflix without interruption. On the other hand, some Roku Smart TV customers experienced issues with Netflix crashing or not loading. If Netflix isn’t loading properly or crashes when you try to access it on your Roku TV, you shouldn’t be concerned. This post will go over the reasons behind Netflix crashes or doesn’t load on your Roku TV as well as solutions for fixing the problem.
Why Is Netflix on Roku TV Keeps Crashing or Not Loading?
Have you have any problems using Netflix on your Roku smart television? Netflix may be crashing or not loading on your TV for a number of reasons. These are the typical explanations for your knowledge.
- Server Problem: Netflix may not be functioning due to a server problem if it crashes or fails to load on your Roku Smart TV.
- Internet Connection Problem: Netflix may not be operating on your Roku Smart TV due to an internet connection problem. Verify your internet connection, please.
- Outdated Netflix App: Another reason why Netflix might not be working on your Roku Smart TV could be an outdated version of the Netflix app.
- Software Bugs & difficulties: Netflix on your Roku Smart TV may also function due to software bugs or transient difficulties. You should reset your Roku Smart TV in such circumstances.
Fix: Netflix on Roku TV Keeps Crashing or Not Loading Issue
There are a number of reasons why Netflix won’t load or crashes; you can look through the often reported ones. Nonetheless, a number of users on various websites, such as Reddit and Twitter, noticed a problem. However, if you possess a Roku Smart TV and have encountered a Netflix not working or crashing issue, you need to look into these solutions in order to diagnose and resolve the issue.
Fix 1: Check Server Status
If your Roku Smart TV is having trouble loading Netflix or keeps crashing, you should look into a possible server outage. Occasionally, Netflix’s global servers go down automatically or have maintenance issues that keep the service unavailable. Verify the Netflix server status and give it another go.
Fix 2: Check your Internet Connection
It’s possible that Netflix won’t load or keeps crashing on your Roku Smart TV because of an erratic internet connection. Verify that your Roku TV is connected to a reliable network before attempting to view Netflix once more. Additionally, you can attempt to reconnect to your Roku Smart TV by restarting your Wi-Fi network.
Try connecting your Roku Smart TV with an Ethernet connection if restarting the modem or router doesn’t fix the problem. These could assist in removing any interference issues that are harming the wireless signal. Disable any other VPNs that you may be using on your Roku smart TV as well. VPNs may result in network problems that prevent users from using Netflix. Try it now.to check if Netflix is loading on your Roku TV.
Fix 3: Restart your Roku Device
Simplifying matters is crucial, and restarting your Roku Smart TV is frequently the easiest way to resolve software problems and glitches, such as Netflix crashing or not loading. A number of people found that resetting their Smart TVs fixed the issue. As far as we are aware, a restart can resolve minor faults and malfunctions on the devices without erasing any data. Thus, it’s the ideal way to resolve the issue where Netflix keeps crashing or won’t load. Take these actions to restart your Roku Smart TV:
- To turn off the TV, press the power button on the Roku TV remote.
- Remove the power cord from the outlet after the TV has been turned off. After a little while, wait before re-plugging the power cord.
- Again, plug the power cord and turn on your TV by pressing the power button on the TV remote.
- Launch Netflix on your Roku Smart TV and verify that the issue has been resolved.
Fix 4: Deactivate Netflix from Roku TV
Even if Netflix has its own membership requirements and authentication procedure, everything still functions. However, there seems to be a problem that could prevent Netflix from loading between your Roku TV and the Netflix authentication server. Ensure that you turn off and then back on Netflix on your Roku smart television. This could assist you in fixing the problem with your Roku device. This is the procedure.
- Navigate to the Settings section of the Roku home screen.
- To deactivate Netflix, select Settings.
- Now when asked, please confirm.
- After that, choose Netflix from the Roku home screen.
- To configure the procedure, adhere to the on-screen directions.
You can access Netflix and resume watching your preferred TV series and films on your Roku Smart TV after logging back in.
Fix 5: Update your Roku TV
Your experience can be greatly improved by updating the Roku TV. It also resolves minor problems like Netflix not loading or crashing frequently. Ensure that you install any software updates that are available for your Roku TV. This can assist you in fixing the Netflix keeps crashing or won’t load problem. Here’s how to use your Roku TV to check for updates:
- Using the Roku TV remote, select Settings by pressing the Home button.
- Choose System by swiping down.
- Once more, navigate to System Update.
- Your Roku TV will automatically search for any available updates if you select Check Now.
- Install any available updates on your Roky TV by downloading and installing them.
Fix 6: Uninstall and Reinstall Netflix App
Reinstalling and deleting the Netflix app on your Roku TV is another simple fix. Reinstalling Netflix could help you fix the issue if you have attempted the aforementioned solutions and it is still not working on your Roku TV. This is the procedure.
- Navigate to the Settings section of the Roku home screen.
- Select Settings > Netflix and turn it off.
- Now when asked, please confirm.
- Once more, press the Roku TV remote’s Home button.
- Select Netflix, then click the Star (*) icon.
- Select the Remove channel once again.
- Next, download Netflix by searching for it on the App Store.
- After installing Netflix on your TV, sign in with your credentials to see if the problem has been fixed.
Fix 7: Factory Reset your Roku TV
This is yet another excellent remedy, and you must factory reset your Roku Smart TV if you truly want to resolve Netflix’s crashing or not loading issue. You risk losing your channels and any other customizations you have made to your Roku TV, since it will erase all of your personal data and reset it to factory defaults. Use these methods to factory reset your Roku TV:
- Using the Roku TV remote, press the Home button and choose Settings.
- Choose System by swiping down.
- Once more, select Advanced system options from the System menu.
- Choose Factory reset > Factory reset everything at this point.
Your Roku TV will now automatically reboot and reinitialize itself after a brief period of time. When you get back to your Roku TV, open Netflix, sign in with your credentials, and cross your fingers that everything goes as planned.
Fix 8: Contact Netflix Support
You should get in touch with Netflix support if you’ve attempted the aforementioned fixes and the problem persists when using Netflix on your Roku Smart TV. Take these actions to get in touch with Netflix support:
- Netflix’s website is easily accessible at www.netflix.com.
- Click the “Sign In” option once the Netflix homepage has loaded.
- Navigate to the Netflix homepage and select Help Centre.
- To locate the problem you’re having, use the help center’s search bar (e.g., “Netflix not loading on Roku smart TV”).
- Click the “Contact Us” link to get in touch with Netflix assistance. You can email or chat with support staff if you need help.
Thus, that’s how you may quickly troubleshoot and resolve the issue with your Roku Smart TV when Netflix keeps crashing or won’t load. We hope that this tutorial was helpful to you in resolving the Roku TV issue. Please ask any other questions you may have in the space provided for comments below.
